REI – Fremont

Thank you Raymond for being extremely knowledgeable and attentive, as well as great to talk to! I was split between two trail running shoes and he helped me see factors of fit that I wasn't paying attention to. Left knowing more, but not pressured into buying something I don't necessarily need.

This is a nice large and well-stocked store. We came looking for specific items and were easily able to find them. The staff in the shoe department were kind and useful. While browsing other areas we were offered a polite amount of help. Overall a pleasant shopping experience.

update: reached out to the bike shop several times since and they have not responded. take your business to a local shop instead this review is for the bike shop: they weren't upfront about bike repair times when I called. did not give an …